🚚 Shipping (For Ready-to-Use Kits)
Processing Time
All orders are carefully packed and dispatched within 1–3 working days.
Delivery Time
- Metro cities: 3–5 working days
- Other locations: 4–7 working days
We work with trusted delivery partners to ensure your order reaches you safely.
Shipping Charges
- Free shipping on orders above ₹599
- Order Tracking: Once your order is shipped, you will receive a tracking link via email/WhatsApp so you can follow your package easily.
Important Notes
- Please ensure your address and contact details are correct at checkout
- Delivery timelines may vary slightly during festivals or peak seasons
📥 Digital Products (Printables)
All printable products are instant downloads.
✔ Delivered immediately after purchase
✔ No shipping required
✔ Accessible via email or your download page
If you don’t receive your files, please check your spam/promotions folder or contact us.
🔁 Returns & Refunds
We want you to love what you order ❤️
📦 For Ready-to-Use Kits
We accept returns only if:
- You receive a damaged product
- You receive the wrong item
Return Process
- Email us within 48 hours of delivery
- Share clear photos of the issue
- We will arrange a replacement or refund
Non-Returnable Cases
- Change of mind
- Minor color differences (due to screen vs print)
- Slight variations in handmade/printed products
For Printables (Digital Products)
Due to the nature of digital downloads:
❌ No returns or refunds once the file is downloaded
However, if you face any issue, we’re happy to help!
Need Help?
We’re here for you!
📧 Email: cutesytales@gmail.com
We usually respond within 24 hours
